Organizational Assessment Tools and Resources


Organizational assessment is similar to community assessment, though power dynamics around information are likely more concentrated, and perhaps more hierarchical – for example, there may be very little publicly available information and people asked to provide information may feel the stakes are higher in terms of job loss or other negative consequences. Confidentiality is important for both types of assessment. Promises made about who sees the data, in what form and with what types of identifying information have to be kept.

Organizational assessments are often looking at internal processes as much as outcomes. For example, it is often useful to look deeply at decision-making: What information do decision-makers get and from whom? Which voices or sources of information have credence? Whose perspectives have the most credence? What gets discounted or devalued in the process? How are decisions communicated? What are the impacts of current decision-making processes, and do they vary by racial/ethnic group within the organization or among the external groups whose lives the organization effects?

Similar assessments can be done for each of the major aspects an organizations work and its internal policies and practices. In doing these assessments, it is very useful to look at the existence and impact of white culture. And, people with different roles and identities within the organization should review each area of an organization’s internal and external practices.

This section includes resources about the processes of organizational assessment, tools and examples of organizational assessments.



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